Network Engineer - Baggage Handling Systems

About the role

BEUMER Group Singapore, part of BEUMER Group and located at Changi Airport, employs more than 200 people across Airport systems, Logistics and Customer Support. The Network Engineer is responsible for the Baggage Handling System (BHS) network (core and access switches, redundant rings, firewalls and links between HLC servers, PLCs, SCADA workstations and airport interfaces). The role monitors the network, resolves incidents and executes approved changes while keeping the BHS network separate from airport IT so that live baggage flow is never disrupted.

Key responsibilities

• Provide site-based network support for the BHS across different sites, with guidance from the Hotline and senior engineers, and travel to sites at short notice for emergencies.
• Monitor the BHS network for degradation or failure, respond to alarms and log, handle and close incidents and service requests, escalating per the escalation matrix.
• Support site O&M during peak operations and incidents, on shift, standby or after hours as required.
• Diagnose connectivity between HLC, PLCs, SCADA workstations and airport interfaces using CLI, logs, packet captures (Wireshark) and NMAP.
• Support root cause analysis with vendors, the Hotline and service providers, record fixes and lessons learned, and execute only authorised changes under formal change management and customer approval (SUCO/SAR).
• Plan work in agreed low-traffic windows, back up configurations and prepare rollbacks before every change.
• Remediate vulnerabilities, apply patches and firmware updates, maintain firewall rules, VLANs and access controls, and close client VAPT findings with the Hotline.
• Support hardware rollout, migration, refresh, BHS expansions, requirements gathering, SIT/UAT, cut-over planning, FAT, SAT and commissioning.
• Maintain network diagrams, IP/VLAN plans, asset inventory, patch-panel records and the knowledge base, and prepare stakeholder reports.
• Explore automation, scripting and AI-assisted tools for monitoring and configuration checks.

Required profile

• Degree or diploma in Computer Science, Information Technology, Network or Computer Engineering or a related field.
• Junior level (2-3 years) in network support or administration on live operational systems; fresh graduates with relevant internship or project experience may be considered.
• Able to obtain an Airport Pass and work airside, and able to work shifts, standby or after hours as required.

Required skills

• TCP/IP, DNS, DHCP, routing and switching.
• Exposure to Wireshark, NMAP, packet captures, monitoring tools, logs and CLI.
• Advantages: industrial networks (PROFINET), firewalls, CCNA, 24/7 or critical operations experience, ISO 9001, ISO/IEC 27001 and VAPT exposure, and certifications such as CCNA/CCNP, CompTIA Network+/Security+.