Network Technician

About the role

GEENET PTE. LTD. is seeking a proactive Network Technician to monitor, maintain, and support its island‑wide network infrastructure. You will be the primary point of contact for residential customers, ensuring swift resolution of connectivity issues.

Key responsibilities

• Monitor and maintain network infrastructure to guarantee consistent uptime and performance.
• Provide Level 1 and Level 2 support for LAN, WAN, and WLAN issues.
• Install, configure, and troubleshoot routers, switches, access points, and wireless controllers.
• Diagnose and resolve wireless connectivity problems on customer‑owned equipment.
• Act as the single point of contact for dormitory and residential customers, following issues through to full resolution.
• Communicate directly with customers to understand problems, explain solutions, and ensure timely closure.
• Maintain accurate, up‑to‑date documentation of network assets, configurations, and site setups.
• Respond on‑site to service calls and network emergencies as required.

Required profile

• Ability to provide Level 1 and Level 2 network support.
• Strong customer‑facing communication skills.
• Willingness to work on‑site and respond to emergencies.

Required skills

• Routers
• Switches
• Access points
• Wireless controllers
• LAN
• WAN
• WLAN
• Network monitoring
• Network documentation

What we offer

• Competitive monthly salary (SGD 1800‑2000).
• Island‑wide exposure to diverse networking environments.
• Opportunities for professional growth in a dynamic telecom setting.