Operations & Admin Support Analyst

About the role

The Operations & Admin Support Analyst will ensure smooth coordination across multiple functions—including Front Office, Operations, HR, IT, Finance and external vendors—within MUFG. You will play a key role in maintaining accurate financial records, processing transactions, and providing high‑quality internal support to keep business operations efficient and compliant.

Key responsibilities

• Coordinate divisional operations across Front Office, Operations, HR, IT, Finance and external vendors.
• Improve administrative practices to increase efficiency and reduce repeat queries.
• Maintain accurate financial records, transaction logs and system entries for audit readiness.
• Process financial‑related transactions such as e‑Approvals, e‑Payments and system submissions in line with internal policies.
• Prepare, submit and verify ePayments for JCBDA and JCBDA SG covering staff, vendor, transport, travel and operational expenses.
• Conduct 4‑eyes checks on payments, approvals, G&H (GEM), NEXTBUY, eBizTrip and related submissions.
• Support monthly, quarterly and annual financial reporting, reconciliations and fee reviews.
• Ensure customer‑related data and account documentation are accurate and up‑to‑date.
• Provide timely internal customer support and resolve administrative, system, travel and payment enquiries.
• Assist expatriates, new joiners and internal stakeholders with onboarding, transfers and ongoing operational needs.

Required profile

• Strong attention to detail and commitment to data integrity.
• Ability to work collaboratively across multiple functions and with external partners.
• Excellent communication skills for internal stakeholder engagement.
• Solid understanding of financial processes, compliance requirements and audit standards.
• Proactive problem‑solver capable of handling multiple tasks in a fast‑paced environment.

Required skills

• e‑Approvals
• e‑Payments
• NEXTBUY
• eBizTrip
• GEM (G&H)