Operations Manager, Cycle 1 & 2

About the role

Pratt & Whitney, part of RTX, the world's largest aerospace and defense company, is hiring an Operations Manager for Cycle 1 & 2 at its Singapore site. The role is onsite and covers capacity planning, resource optimization, team productivity and continuous improvement within a defined area of responsibility.

Key responsibilities

• Drive capacity planning and set day-to-day operational objectives, ensuring execution and compliance
• Assign tasks to teams to meet production targets, service standards and other operational goals
• Manage and optimize resources to achieve Turnaround Time (TAT), On-Time Delivery (OTD) and financial objectives
• Ensure workforce competence through structured training and development, and track productivity including SAP hour management, overtime control and reduction of non-productive time
• Focus on employee welfare, career development, training access and engagement
• Act as the operations point of contact for cross-functional requests and issues, and give primary input on hiring, firing, promotion, performance and rewards decisions for direct reports
• Harmonize CORE deployment standards and share best practices across functions
• Work with site leadership, Safety, Quality, Engineering and Operations to align on results, and contribute to annual CORE improvement roadmaps
• Maintain the control tower to track and visualize key metrics, develop KPI dashboards, track OEE, cost, quality and delivery, and run continuous improvement plans and Kaizen events

Required profile

• Degree in Mechanical, Aeronautical or Production Engineering with 4 years of relevant experience, or a Diploma in Engineering with at least 8 years of aviation experience
• Experience in aircraft engine workshop practices and maintenance and repair of gas turbine engines is advantageous
• Analytical, with strong leadership, supervisory, communication and interpersonal skills
• Preferred: CORE Champion certification, experience in aerospace and defence, and experience in an MRO shop

Required skills

• Knowledge of the RTX CORE operating system (required)
• Proficiency in Microsoft Office and SAP systems
• Preferred: Six Sigma/ACE, data management and analytics, and executive presentation skills

What we offer

• Career and skills development, including an employee scholarship program
• Health, medical and dental benefits, and on-the-job training and certifications
• Competitive remuneration package and company transport