Operations Manager - Data Center (APAC)

About the role

The Operations Manager oversees the day-to-day operations of a portfolio of mission-critical data center facilities across the Asia-Pacific region, ensuring reliable operation, maintenance and performance of critical infrastructure while upholding the highest standards of safety, operational excellence and customer service. The role leads facility operations teams, drives infrastructure reliability initiatives and works closely with engineering, project delivery and vendor management teams.

Key responsibilities

• Lead and oversee facility operations teams, including preventive and corrective maintenance, and develop and mentor operations personnel
• Maintain optimal performance of critical infrastructure and enforce Sequences of Operation (SOO), Methods of Procedure (MOP) and operational governance frameworks
• Monitor facility performance, respond to incidents and alarms, and coordinate planned maintenance to meet SLAs
• Partner with engineering and project teams during design, construction and commissioning, including Integrated System Testing (IST)
• Support budget planning, monitor operational expenditures and drive cost optimization and process improvements
• Lead incident response, incident reporting, root cause analysis and corrective action
• Ensure compliance with regulatory, environmental and safety requirements and promote a strong safety culture
• Manage maintenance contractors, service providers and equipment vendors, and monitor their performance

Required profile

• Bachelor's degree in Electrical, Mechanical or Facilities Engineering or a related discipline
• Minimum 7-12 years of experience in data center operations, critical facilities or mission-critical infrastructure; hyperscale data center experience highly preferred
• Proven experience managing electrical, mechanical and building systems, and leading operations teams across multiple sites
• Experience managing CAPEX and OPEX budgets, and hands-on commissioning and IST experience
• Strong English; Mandarin preferred
• Certifications such as CFM or data center/critical facilities certifications are advantageous

Required skills

• High-voltage electrical systems, UPS, generators, power distribution and cooling infrastructure (ACMV/CRAC)
• Fire detection and suppression systems and Building Management Systems (BMS)
• Commissioning, IST and operational readiness programs
• Root cause analysis and contractor management

Applicants apply by submitting an application with an updated CV; only shortlisted candidates will be contacted. Recruitment consultant: Ken Tan.