Part-Time Customer Relations Cashier

About the role

We are looking for a part‑time Customer Relations Cashier to join the IKEA Tampines store. In this fast‑paced environment you will ensure a smooth and friendly checkout experience for shoppers, handling payments accurately and assisting with any enquiries.

Key responsibilities

• Open and close the checkout counter, including cash handling and deposit procedures.
• Assist customers with scanning products, operating the POS system and resolving transaction issues.
• Process all cash and electronic payments in line with standard operating procedures.
• Support the Customer Relations team by handling escalated customer queries.
• Maintain compliance with department audits and contribute to achieving KPI targets.
• Provide occasional backup to other functions within the Customer Relations department as needed.

Required profile

• Customer‑service oriented with strong communication and interpersonal skills.
• Detail‑oriented, able to work accurately under pressure and handle prolonged periods of standing.
• Responsible team player who can adapt to a high‑volume, fast‑moving retail setting.
• Willingness to work AM/PM shifts, weekends and public holidays.

Required skills

• Cash handling
• POS system operation
• Scanning equipment operation
• Basic computer literacy