Patient Service Associate / Executive, Specialist Outpatient Clinic
SingHealth · Singapore
Job description
About the role
SingHealth is hiring a Patient Service Associate / Executive for its specialist outpatient clinic. The role provides prompt, quality front-line service to patients, including appointment handling and payment collection, and supports nursing and clinical staff.
Key responsibilities
- Register and schedule patient appointments
- Collect payments from patients
- Assist nursing and clinical staff with patient-related activities such as room assistance
- Provide clerical support to the department
- When deployed in pandemic roles, perform oral, mid-turbinate or nasopharyngeal swabs and collect specimens for testing
Required profile
- GCE O'Level or N'Level, preferably with a Certificate in Office Skills; diploma holders may be considered for the Senior Patient Service Associate position
- Prior experience in healthcare, hospitality or customer service is an advantage
- Good interpersonal and communication skills
- Strong passion to serve patients
- Willingness to wear PPE and be mask-fitted, and to undergo rostered routine testing swabs when required
- Fully vaccinated against COVID-19
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Published 1 hour ago
Expires 1 month from now
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SingHealth
Singapore
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