Patient Service Associate, Inpatient Operations
NUHS
Job description
About the role
JurongHealth Campus, part of the National University Health System (NUHS), is looking for Patient Service Associates to act as ambassadors of the organisation and provide excellent patient service. The role is based at the JurongHealth Campus, which comprises Ng Teng Fong General Hospital and Jurong Community Hospital.
Key responsibilities
- Assist in collecting payment for discharged patients
- Conduct financial counselling for inpatient stays and charges
- Perform discharging procedures for patients
- Arrange follow-up appointments for inpatients
- Carry out other duties assigned by supervisors
Required profile
- Minimum GCE N Level with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with staff at all levels
- Strong passion for serving patients
- Willingness to work two rotating shifts (9am to 6pm or 11am to 8pm), including weekends and public holidays, with 2 days off per week
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Published 3 days ago
Expires 1 month from now
9 views · 0 interested
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