Pharmacy Retail Associate

About the role

The Pharmacy Retail Associate provides quality customer service and assists the retail supervisor in keeping the retail pharmacy running smoothly. The role is based at National University Polyclinics (NUP) in the West Region, including Yew Tee, which is set to open in early 2027.

Key responsibilities

• Operational: open the store on time and make sure computer systems are ready; monitor the queue and reduce patient waiting time; prepare the float on time; promote weekly specials and practice plus-selling; operate the cash register and handle cash
• Keep the retail shop, storage areas and shop floor tidy, maintain store security of stocks, premises and stored information, and keep proper records and equipment maintenance logs
• Monitor and replenish stock, keep it in good saleable condition, and perform goods receipts, inter-branch transfers and error reports
• Assist with cycle counts and stock takes, and enter data into the SAP inventory system
• Maintain daily sales records, compile and file retail documents neatly, and help generate monthly reports
• Coach and orient new staff on retail workflows and pharmacy activities, brief promoters, and take part in workplace improvement projects
• Perform any other duties assigned by the reporting officer

Required profile

• GCE N or O level qualification
• 2 to 3 years of relevant experience
• Service-oriented attitude with good interpersonal skills
• Team player who is self-motivated

Working hours are 5.5 days per week, non-shift.