Platform Operations Engineer

About the role

A large-scale public sector organization is seeking an experienced Platform Operations Engineer to support mission-critical infrastructure platforms across on-premises and hybrid cloud environments. The role covers platform stability, operational excellence, infrastructure governance and modernization, and requires prior experience in a Singapore Government or public sector environment.

Key responsibilities

• Oversee day-to-day operation and maintenance of critical infrastructure platforms, covering compute, virtualization, OS, storage, backup, DR and HA.
• Lead incident investigation, root cause analysis and recovery planning; monitor platform health, performance and availability.
• Coordinate with vendors and support teams on incidents, service requests and deliverables, manage escalations and review procedures for quality.
• Support infrastructure governance: change reviews, risk assessments, compliance alignment, security and architectural standards, and implementation/rollback plans.
• Support infrastructure refresh and modernization, tracking project risks, dependencies and milestones.
• Work with application, network, cloud and security teams, maintain runbooks and SOPs, and give regular status updates.

Required profile

• Minimum 5 years in infrastructure, platform or systems engineering.
• Minimum 2 years in Singapore Government, statutory board, public sector or government-linked environments (mandatory).
• Hands-on troubleshooting of complex infrastructure issues and experience with vendor and outsourced support teams.
• Degree in Computer Science, IT, Engineering or a related discipline; VMware, Red Hat, Microsoft or ITIL certifications preferred.

Required skills

• Virtualization (VMware, Hyper-V, Nutanix); Red Hat Linux and/or Windows Server.
• Storage, backup and recovery, networking, HA and DR.
• Hybrid cloud (Azure and/or AWS); monitoring, logging and alerting.
• Preferred: Ansible, Terraform, Puppet, Chef, PowerShell, Python, Bash, Docker, Kubernetes, IaC.