Port Service Engineer

About the role

Wilhelmsen Ship Services is seeking a Port Service Engineer to promote and sell its service network, products and concepts at ports and terminals worldwide. You will act as the technical point of contact for customers, providing inspections, product demonstrations and support to ensure first‑class service.

Key responsibilities

• Conduct inspections and services on customer vessels covering the full WSS product portfolio.
• Assist and train vessel crews in the proper use of WSS products.
• Complete and issue all required documentation after each visit using company tools and processes.
• Promote WSS products and services through campaigns and marketing material.
• Maintain continuous contact with ports, terminals, dry docks, repair yards and ship agents to identify opportunities and gather vessel arrival information.
• Provide professional, valuable and pleasant service interactions for customers.
• Collect customer feedback and report any complaints as needed.

Required profile

• Tertiary degree in a technical or engineering field (mechanical, maritime, etc.).
• Minimum 5 years of experience in the marine industry.
• High intellectual curiosity and willingness to learn.
• Good physical condition and ability to work under pressure.
• Excellent spoken and written English.
• Computer literate and able to work independently as well as in a team.
• Strong interpersonal, influencing and networking skills across global cultures.

Required skills