Procurement Excellence Manager

About the role

Ikano Retail, the IKEA franchisee owned by the Kamprad family, operates in Singapore, Malaysia, Thailand and Mexico and develops shopping centres anchored by IKEA. Its procurement team drives value, responsible sourcing and strong governance across five markets in Southeast Asia and Mexico. Reporting to the Head of Procurement, the Procurement Excellence Manager leads procurement excellence, strengthens supplier management and embeds common standards to continuously improve performance.

Key responsibilities

• Process and governance: design and maintain end-to-end procurement policies, processes and controls from demand and sourcing through contracting, purchasing and supplier management, set process ownership and approval rules, and work with Internal Audit and country teams on controls and corrective actions
• Responsible sourcing: embed supplier risk into procurement practice and oversee the IWAY programme through the IWAY Lead
• Transformation: turn the regional procurement strategy into a roadmap, lead cross-country projects, secure stakeholder buy-in and drive adoption through training and guidance
• Source-to-Pay: partner with Digital and Finance on the Ivalua rollout, shaping workflows and controls
• Process improvement: analyse data to find bottlenecks, track KPIs and support the Head of Procurement in setting targets
• Digitalisation, automation and AI: automate repeatable tasks, pilot responsible uses of AI such as contract insights and guided buying, and use dashboards and analytics to measure improvement
• Change management: engage local teams, business stakeholders and functional leaders, lead change activities and communicate progress

Required profile

• Proven experience in procurement processes, governance and transformation, turning strategy into sustainable improvements
• Strong knowledge of sourcing, contracting, supplier risk, procurement controls and responsible sourcing; IKEA IWAY knowledge is an advantage
• Relevant degree or equivalent experience, with the confidence to influence senior stakeholders, coach others and lead change
• CIPS, Lean, project or change management qualifications are advantageous

Required skills

• Data analysis and process improvement methods
• Digital procurement tools; experience with Ivalua or a similar platform is a plus

Applications are open until 25 November 2026.