Product Designer

About the role

GetGo is building a sustainable mobility ecosystem and is looking for a Product Designer who shapes the end-to-end user experience through interaction design, visual craft and systems thinking. The designer creates intuitive, scalable interfaces that help users move around freely.

Key responsibilities

• Manage the design process for assigned journeys, keeping design quality aligned with product objectives, usability standards and business outcomes.
• Conduct and analyse user research and usability testing, using qualitative data to iterate designs.
• Identify friction points in user flows and propose design-led solutions.
• Explain complex design rationale and UX logic clearly to Product and Engineering teams.
• Collaborate with UX writers, Product Managers and Engineers so that design intent, content and technical feasibility are aligned.
• Lead the development and maintenance of the shared design system for visual and functional consistency across digital touchpoints.
• Use organisational AI tools and workflows to speed up design exploration, prototyping and execution.

Required profile

• Strong understanding of user-centred design, interaction design and visual fundamentals, with a portfolio of web or mobile projects showing improved usability or product outcomes.
• Ability to spot anomalies in user behaviour and turn research findings into design improvements.
• Practical knowledge of accessibility standards and inclusive design.
• Professional communication with diverse stakeholders and strong alignment with GetGo's values.

Required skills

• Highly proficient in Figma.
• Familiarity with modern design tools and interest in AI-assisted design tools.