Product Manager (E-Government)

About the role

NCS, a technology services firm operating across the Asia Pacific region, is looking for an experienced Product Manager in Singapore. The role manages product streams and use cases in parallel while supporting live production systems, including change requests, patches and incident management.

Key responsibilities

• Define product vision, strategy and roadmap with clients, translate business needs into product requirements and manage several product tracks at once
• Lead Agile product development with at least 4 years of hands-on experience, oversee concurrent streams, manage cross-team dependencies and drive sprint planning, backlog grooming and prioritization
• Manage change requests for live production systems, liaise with clients on enhancements and fixes, oversee patch releases and lead incident management (triage, resolution, follow-up)
• Act as primary client contact, manage expectations and report weekly and monthly to senior stakeholders, including risks, trade-offs and dependencies
• Plan and coordinate development and production activities, track issues and risks, and handle client escalations
• Manage project financials, budgeting, resource allocation, client PO and invoicing, and adhere to tender specifications

Required profile

• Degree in Information Systems or equivalent
• Minimum 4 years of experience in the product management cycle
• Proven experience managing multiple concurrent streams or complex programs, and handling production systems, change requests and incidents
• Preferred: Scrum Master Certified and Product Manager Certified