Project Manager, ICT

About the role

The Project Manager, ICT takes full end-to-end ownership of planning, executing and delivering complex, strategic, medium-to-large-scale ICT projects. You act as the bridge between business requirements, technical delivery and operational teams, defining project plans that track progress, optimise resources, manage costs and mitigate delivery risks. You work within established PMO standards and governance frameworks and lead cross-functional teams to deliver high-quality solutions on time and within budget.

Key responsibilities

• Drive the full lifecycle of strategic ICT initiatives, tracking scope, timelines, finances, milestones and KPIs
• Manage multiple concurrent projects and act as the main point of contact for clients and partners, reporting progress and risks to senior management
• Plan and monitor resource allocation, and coordinate tasks across internal teams, vendors and partners in matrixed environments
• Anticipate and mitigate risks, handle escalations and scope creep through formal change control
• Ensure compliance with PMO governance, maintain accurate project documentation and contribute to PMO capability development, pre-sales support and mentoring junior managers

Required profile

• Minimum 8 years of dedicated project management experience in ICT delivery environments
• Proven track record delivering medium-to-large ICT projects from start to finish
• Prior experience in large matrix organisations or MNCs is highly preferred
• Experience delivering technology solutions in sectors such as government, healthcare, education, financial services, hospitality/MICE or commercial industries
• Accredited university degree in IT, project management, computer science or a related field (equivalent experience may be considered)
• Mandatory certification: PMP, CITPM, PRINCE2 or Agile/Scrum (e.g. CSM, PMI-ACP, SAFe)

Required skills

• Deep understanding of Agile, Waterfall and Hybrid project management methodologies
• Analytical problem-solving and stakeholder influence up to the executive level