Project Manager (Onshore)

About the role

This onshore Project Manager role leads end-to-end IT projects, including system development and application maintenance. It covers ServiceNow SaaS implementation and enhancement projects, and .NET and Java-based systems, driving delivery through Agile and Waterfall methods.

Key responsibilities

• Spearhead end-to-end IT project execution, delivering system development and application maintenance initiatives
• Oversee ServiceNow SaaS implementation and enhancement projects aligned with business objectives
• Coordinate .NET and Java application development and maintenance to keep systems reliable and performant
• Create project plans with milestones, resources, budgets and delivery schedules
• Work with business stakeholders, technical teams and external vendors to turn requirements into deliverables
• Run projects using Agile and Waterfall, adapt to project needs and complexity
• Facilitate UAT, quality assurance and system deployment
• Monitor outsourced vendors against contracts, timelines, budgets and quality standards
• Identify risks, security concerns and operational challenges and apply mitigations
• Prepare status reports, keep project documentation and update stakeholders on progress, spend and issues

Required profile

• Bachelor's degree or diploma in Information Technology or Business
• PMP certification or equivalent practical project management experience
• Minimum 10 years of project management experience, especially maintaining systems in Agile and Waterfall
• Proven ability to manage external vendors, budgets, schedules, security risks and stakeholder expectations

Required skills

• Hands-on experience managing development and management projects, including UAT
• Familiarity with JIRA and Confluence Pro
• Strong communication, analytical and problem-solving skills