Sales Manager, MICE (Hilton Singapore Orchard)

About the role

Hilton Singapore Orchard is looking for a Sales Manager, MICE to manage designated corporate accounts, develop and solicit new business, and drive total hotel revenue from rooms, catering and F&B outlets. The role covers group sales, account management, conference and events coordination, and reporting.

Key responsibilities

• Pursue MICE and group business from key markets and assigned corporate accounts, maintaining detailed account plans in Salesforce
• Hold client meetings, lead site inspections, organise familiarisation trips and client entertainment (evenings and weekends required)
• Represent the hotel at trade shows, networking events and sales trips, and collaborate with the Hilton Sales network, TMCs and MICE partners
• Support corporate RFP processes, keep rate trackers accurate and load rates correctly in GDS
• Use tools such as TravelClick Hotelligence (Agency 360) to analyse market trends and find new business
• Build relationships with existing clients, respond quickly to inquiries and proposals, and monitor account performance against revenue goals
• Work with the Events team on confirmed business, support initiatives to increase conversion and optimise space use
• Support pricing strategies and competitor analysis with Revenue Management, prepare monthly activity reports and contribute to annual sales forecasts
• Maintain accurate data in sales systems and keep up to date with Hilton systems, procedures and brand standards

Required profile

• Minimum 2 to 3 years' experience in hotel or event sales, preferably in MICE or group segments
• Strong selling, negotiation and lead management skills, commercial acumen with forecasting and analytics experience
• Excellent communication, planning and organisational skills, and ability to build strong client relationships
• Flexibility to travel and work evenings and weekends

Required skills

• Proficiency in Salesforce, GDS and revenue management tools is an advantage