School Secretary – Administrative Support

About the role

As School Secretary, you will be the first point of contact for visitors, parents, pupils and staff, creating an exceptional first impression. You will provide confidential, consistent and professional administrative support to ensure smooth school operations, particularly for academic leadership and admissions.

Key responsibilities

• Provide excellent service to walk‑in visitors, parents, pupils and guests, supplying information and support as needed.
• Collate and distribute internal and external mail confidentially and promptly.
• Answer incoming calls, direct or resolve inquiries and ensure timely follow‑up.
• Support admissions by maintaining and updating relevant documents periodically.
• Perform secretarial duties for the Headmaster, including scheduling appointments and meetings.
• Manage office supplies, raise purchase requisitions and maintain admissions materials.
• Liaise with internal teams (teachers, facilities, transport, IT, etc.) and assist with event planning and execution.
• Contribute to internal and external publications such as newsletters, yearbooks and handbooks.

Required profile

• Minimum 5 years of administrative experience in a similar role.
• Proven ability to deliver outstanding customer service to school stakeholders.
• Excellent interpersonal and communication skills with ability to handle confrontational situations.
• Strong organizational skills with ability to multitask, prioritize and meet deadlines.
• Team player with enthusiasm and high level of professionalism.
• Native‑level English proficiency, both spoken and written.
• Experience working in an international or MNC environment; educational sector experience is a plus.
• Ability to handle sensitive and confidential matters with discretion.

Required skills

• Microsoft Word
• Microsoft Excel
• Database management

What we offer

• Group medical insurance
• Annual leave and sick/hospitalisation leave
• Flexible schedule with occasional evenings and select weekends
• Probation period of 3 months