Senior Account Director, Pharmaceutical Client Services

About the role

Klick, a health agency ecosystem founded in 1997, is hiring a Senior Account Director for its Client Services Craft in Singapore. The role provides strategic and commercial leadership for key pharmaceutical and healthcare client relationships across Singapore and the APAC region, owning senior client partnerships, account planning, commercial performance and the delivery of integrated brand and medical communications programmes. It works closely with regional client leaders and the strategy, medical, creative and project management teams.

Key responsibilities

• Lead senior client relationships across Singapore and APAC, own strategic account plans, engage executives and develop long-term partnerships.
• Drive account growth and commercial performance through revenue planning, scope development, profitability reviews and identification of organic growth and new business.
• Shape integrated pharmaceutical brand strategies, HCP engagement programmes and medical communications plans, delivering regional launch and lifecycle initiatives.
• Oversee complex, multi-market client programmes, giving senior direction on briefs, budgets, delivery risks, regulatory considerations and quality.
• Mentor Client Services team members through account leadership, strategic planning, performance feedback and clear ownership of deliverables.

Required profile

• 10+ years in pharmaceutical or healthcare advertising, marketing communications or medical communications, including senior leadership of complex agency-client accounts.
• Demonstrated ownership of senior pharmaceutical client relationships in Singapore and APAC, with executive stakeholder engagement and strategic account planning.
• Experience developing pharmaceutical brand strategy, HCP engagement and medical communications programmes, with successful launch, lifecycle or scientific communications deliverables.
• Proven commercial account management, including revenue forecasting, account profitability, scope negotiation and documented organic growth or new business contributions.
• Experience leading multidisciplinary teams across strategy, medical, creative and project management, accountable for budgets, quality, timelines and client outcomes.
• Working knowledge of Singapore and APAC pharmaceutical marketing regulations and review processes.

Desired

• Comfort and enthusiasm for using AI regularly in work.
• Experience leading branded HCP campaigns or omnichannel healthcare engagement programmes across APAC markets.
• Experience in regional product launches, brand planning, portfolio strategy, new business pitches, strategic proposals and mentoring Account Directors.

What we offer

• Base salary of SGD 11,500 - 13,500 per month, depending on location, skills, education and experience.
• Competitive compensation, health and wellness benefits and flexible hybrid schedules.
• Full-time position based in Singapore with a hybrid arrangement; travel across APAC may be required.