Senior Assistant Manager, AWESOME Programme (2-Year Contract)

About the role

The National University Hospital (NUH) is recruiting a Senior Assistant Manager for its AWESOME (Adolescent Wellness Service – Options Made Easy) programme, part of the Child and Maternal Health and Well-being strategy. The programme provides preventive health screening for adolescents and their families, leverages existing youth support services and raises health literacy. This is a two-year contract.

Key responsibilities

• Co-design the programme, its implementation and continuous improvement, turning clinical direction into operational plans, workflows, milestones and deliverables.
• Oversee end-to-end operations, including referral pathways, community partnerships, manpower, budgets, claims, reporting, governance and issue resolution.
• Operationalise service development and expansion across Children's Emergency, inpatient and selected Specialist Outpatient Clinic settings, with closed-loop care for adolescents and families.
• Manage performance, evaluation and continuous improvement, including KPIs, funder requirements, budget use and operational learning.
• Coordinate capability-building activities and align with NUHS and PHCC initiatives such as engaging community partners for right siting of care.
• Secondary duties: contribute to programme and family-child health initiatives, cross-cover the NUWoC Community Operations team, support NUWoC and NUH events, and perform other assigned duties.

Required profile

• Bachelor's degree, preferably in business or healthcare-related fields such as public health.
• At least 3 to 5 years of relevant experience in programme management and/or clinical operations, preferably in healthcare or a community setting, with a track record of turning stakeholder needs into operational plans.
• Meticulous, hands-on and detail-oriented, able to drive programme and operational excellence.
• Strong interpersonal, communication and change management skills for stakeholder and staff engagement.
• Able to work independently on day-to-day operations and as part of a team.