Senior Assistant Manager, Innovation Research & Implementation Support

About the role

NHG is seeking a motivated, detail-oriented person to support the Clinical Research & Innovation Office (CRIO) in advancing healthcare transformation through research and innovation implementation. The role supports the Innovation and Research Implementation Support (IRIS) unit with operational coordination and administrative support for research and innovation projects in clinical care settings, plus data coordination and basic data management to track projects, report progress and meet data governance requirements.

Key responsibilities

• Coordinate and support research and innovation projects under IRIS with clinical teams and internal stakeholders, and help develop implementation plans, timelines and deliverables.
• Support grant opportunities and the administrative side of grant preparation, including submission timelines, documentation and internal reviews.
• Help map project workflows and institutional processes such as approvals and onboarding, and liaise with stakeholders.
• Maintain project tracking databases, collate data for reporting, analyse basic project metrics and prepare regular reports and dashboards.
• Consolidate project documentation and templates, build a repository of best practices, and prepare reports, presentations and success stories.
• Provide administrative and logistical support for meetings, workshops and knowledge-sharing sessions, and coordinate communications across stakeholders.
• Review and track data requests, check them against approved protocols and governance requirements, and liaise with researchers, data owners and offices such as research administration and the IRB.
• Assist with de-identification and anonymisation of datasets, extract data from electronic health record systems and prepare Excel-based reports, summaries and tables.
• Support research infrastructure and governance initiatives, contribute to research policies and guidelines, and take part in research-related committees and workgroups.

Required profile

• Bachelor's degree in Life Sciences, Public Health, Health Services Research or a related healthcare discipline.
• At least 2-4 years of experience in healthcare administration, research support, data support or project management.
• Experience with clinicians, researchers or within a hospital, including handling queries from multiple stakeholders, is advantageous.
• Good communication and stakeholder management skills, and ability to work in a fast-paced, multidisciplinary environment.

Required skills

• Proficiency in Microsoft Excel and basic data handling.
• Ability to collate, organise and present data clearly and in a structured way.
• Strong coordination, organisation and documentation skills.
• A basic understanding of clinical research processes, data governance or healthcare operations is advantageous.