Senior Assistant Manager / Manager, Office of CMIO (AI Adoption)

About the role

The National University Hospital (NUH) is recruiting a Senior Assistant Manager / Manager for its Office of the Chief Medical Information Officer (CMIO), focused on AI adoption. The role sits at the intersection of digital transformation, AI adoption and operational enablement, working with clinicians, operational teams and IT stakeholders to support the rollout, adoption and effective use of in-house AI tools. It covers user enablement, training, low-code/no-code solution support and project coordination, and promotes responsible AI use in line with organisational policies and data governance.

Key responsibilities

• Support AI tool adoption by understanding user pain points and identifying suitable solutions
• Create user guides, prompt guides and playbooks; support onboarding, testing and post-implementation feedback
• Configure and deploy workflow automation using Power Automate, Power Apps, Copilot or UiPath, and document workflows and implementation steps
• Deliver training sessions, workshops and demos, develop training materials and turn common queries into reusable learning content
• Coordinate AI adoption projects from planning to rollout, tracking tasks, timelines, risks and follow-ups
• Manage stakeholder communication and prepare progress updates, meeting notes and post-rollout reports
• Promote responsible AI use, including awareness of accuracy limits, confidentiality and human oversight

Required profile

• Bachelor's degree in Engineering, Information Systems, Healthcare Administration, Digital Transformation, Education, Project Management or a related field
• Strong interest in AI tools, digital transformation, workflow improvement and user enablement
• Experience supporting digital adoption, change management, business process improvement or project coordination is preferred
• Fast learner with strong adaptability, able to work independently with technical and non-technical stakeholders

Required skills

• Proficiency in Microsoft 365 tools (SharePoint, Teams, Forms, Excel, PowerPoint, Outlook)
• Experience with low-code/no-code platforms such as Power Automate, Power Apps, Microsoft Lists, SharePoint, Copilot or UiPath is preferred
• Strong communication, facilitation and presentation skills, able to explain AI concepts to non-technical audiences