Senior Executive / Assistant Manager - Curriculum Matters, Undergraduate Studies

About the role

The curriculum team in the Undergraduate Studies Office supports the academic journey of NUS Business School undergraduates, from curriculum and course administration to academic policies and student services. The Senior Executive / Assistant Manager manages key academic operations and student services for undergraduate programmes, combining programme administration and student engagement with work on digitalisation, automation, data analytics and the practical use of AI. The role suits an organised, self-directed professional comfortable managing several priorities and stakeholders.

Key responsibilities

• Administer undergraduate academic processes such as the Course Registration Exercise, system setup, student appeals and enquiries
• Coordinate class and course scheduling, including timetables, resource allocation and venue requirements
• Administer the Advanced Placement Test (APT), from registration and invigilation to result release and credit posting
• Process Leave of Absence applications and University Withdrawal requests, and advise students on curriculum requirements and academic policies
• Coordinate academic policies, curriculum changes and programme requirements, and analyse data to support course demand projection and resource planning
• Prepare reports, statistics, presentations and recommendations for programme reviews and management discussions
• Work on cross-office projects and ensure compliance with University and School policies, keeping accurate records

Required profile

• A recognised bachelor's degree in any discipline; candidates with relevant skills or technical knowledge, even without prior work experience, are welcome
• Strong organisational and analytical abilities with attention to detail
• Interest or experience in process improvement, automation, data analytics or AI in administrative work
• Experience in higher education administration, programme management, operations or student services is an advantage

Required skills

• Comfortable working with data and Microsoft Office, especially Excel
• Power Automate, Power Apps, Power BI, SharePoint or agentic AI platforms are advantageous