Senior Executive / Assistant Manager - Health Information Management Services

About the role

SingHealth is recruiting a Senior Executive / Assistant Manager for Health Information Management Services within the EGH Planning Office. The role supports the planning and development of Medical Reports and Release of Information (ROI) processes so they are accurate, consistent and compliant with regulatory requirements. The upcoming Eastern General Hospital will cover emergency, acute and secondary care.

Key responsibilities

• Develop workflows and processes for Medical Reports and ROI, and set up a structured framework for medical report and ROI applications
• Set guidelines for internal and external requests for medical information
• Develop billing and payment processes to support efficient administration
• Take part in training future staff and design an efficient rostering framework
• Support the hospital's Operational Readiness, Activation and Transition (ORAT) efforts
• Collaborate across departments to build a seamless healthcare delivery system from the ground up

Required profile

• Bachelor's degree in any discipline, preferably in healthcare, business or operations management
• At least 2 years of relevant working experience
• Experience in healthcare operations is an advantage
• Excellent communication and interpersonal skills, able to engage stakeholders in a growing, multi-generational organisation
• Team player who is highly motivated, action-oriented and able to work independently under pressure

Required skills

• Design thinking and change management
• Project management and process methodologies
• Technology adoption
• Analytical and critical thinking skills