Senior Executive, Teaching Assignment & Graduation Matters

About the role

The Senior Executive leads and oversees the delivery of faculty workforce, financial and student academic administration, ensuring compliant, timely and high-quality services that support the School's teaching and operational priorities. The role governs key administrative processes end to end, drives resource optimisation and continuous improvement, and works closely with academic and central stakeholders.

Key responsibilities

• Lead the end-to-end administration of Part-Time Lecturer (PTL) appointments, contracts and service agreements.
• Manage the PTL budget, remuneration processes and workforce resource planning.
• Oversee Teaching Assistant (TA) allocation and deployment to support teaching requirements.
• Administer student academic processes such as Leave of Absence, MOOC credit transfers and other academic requests in line with university policy.
• Ensure compliance with governance, financial, audit and data management requirements.
• Collaborate with Schools, HR, Finance and other central offices for timely service delivery.
• Analyse operational and financial data to support management reporting, resource planning and decision-making.
• Review, streamline and digitalise administrative processes; develop SOPs, documentation and records.
• Handle role-based email accounts, answer student enquiries, take part in events (orientation, counter duties), format exam question papers, check marked scripts, prepare certification letters, book facilities and report faults.

Required profile

• Recognised degree in any discipline.
• Sound understanding of academic administration processes and university policies, especially faculty appointments, student records and budget management.
• Administrative experience in an academic, research or public sector setting.
• Proven track record in managing contract or HR documentation, budget tracking or student administration.
• Awareness of audit and compliance requirements in higher education or public sector.
• Exposure to multi-stakeholder coordination (academic staff, HR, Finance, students) is highly valued.

Required skills

• Familiarity with HR and finance systems (e.g. Workday) and student information systems.
• Working knowledge of budgeting, contract management and data governance.