Senior Import & Export Officer

About the role

A dynamic freight forwarding operation is looking for an experienced Senior Import & Export Officer to handle import and export across the full scope of international logistics. It is a hands-on, detail-driven role in a fast-paced environment, focused on keeping shipments moving smoothly from origin to destination.

Key responsibilities

• Manage end-to-end import and export operations so that all shipments are processed accurately and on schedule
• Prepare, verify and maintain shipping documents such as bills of lading, commercial invoices, packing lists and customs declarations
• Liaise with carriers, customs brokers, freight agents and internal stakeholders to coordinate cargo movement
• Monitor and track shipments, resolve delays or discrepancies proactively and share status updates
• Ensure compliance with Singapore customs regulations and international trade requirements
• Maintain accurate records of import and export activity in the company's logistics management systems
• Support reports and performance metrics on freight operations, and help improve operational processes

Required profile

• Minimum 2-3 years of hands-on experience in freight forwarding or a similar import and export role
• Solid working knowledge of Singapore customs procedures, trade documentation and regulatory requirements
• Proven ability to work with external carriers, brokers and agents as well as internal teams
• Background in logistics or supply chain management highly regarded
• Team-oriented, with good communication skills and a proactive, problem-solving approach

Required skills

• Strong organisation and attention to detail, managing several tasks at once under time pressure
• Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with logistics or freight management software is an advantage