Senior IT Support Engineer (m/f/x)

About the role

Scalable Capital, a digital investment and banking platform with a full banking licence, is hiring a Senior IT Support Engineer for its Singapore office. The role covers setup, configuration and maintenance of hardware, administration of local infrastructure and first and second level support, and is described as onsite.

Key responsibilities

• Setup, configuration and maintenance of laptops, printers, conference room equipment and other hardware
• Administration of local infrastructure: MacOS, Windows and Cisco infrastructure (access points, routers)
• Management of accounts and access rights (Google Workspace, VPN access, etc.)
• Further development of IT infrastructure and IT processes for a rapidly growing company, and implementation of IT infrastructure projects
• Development and establishment of a centralized identification and authentication platform
• Handling complex service requests for colleagues within first and second level support
• Creation of technical documentation and reports

Required profile

• Completed studies in computer science or IT training (specialist information technology system integration or similar)
• Experience in first and second level IT support
• Fluent English
• Strong sense of responsibility with sensitive data, proactive, independent and solution-oriented

Required skills

• Identity and access management solutions (e.g. Okta)
• Endpoint management solutions (e.g. VMware Workspace One)

What we offer

• Work from Munich, Berlin or Singapore
• In-house knowledge sharing and career development sessions, plus an education budget
• International relocation support if required
• Flexible vacation policy and the option to work from abroad
• Attractive compensation package and company pension scheme