Senior Manager / Manager, Security Operations (Managed Cybersecurity Services)

About the role

EY is looking for a Senior Manager / Manager, Security Operations to lead the delivery, transformation and continual improvement of Managed Cybersecurity Services and act as a trusted cybersecurity advisor to clients. The role combines operational leadership, cybersecurity consulting, service innovation and strategic planning, working with clients, engineering teams, security analysts, technology partners and business stakeholders.

Key responsibilities

• Lead the delivery and governance of Managed Cybersecurity Services, manage day-to-day operations across SOC, MDR, SIEM, threat detection, incident response, vulnerability management and threat intelligence, and set KPIs, SLAs and OLAs
• Lead major incident response and coordinate cross-functional teams during cyber incidents
• Advise enterprise clients on security posture, SOC transformation, detection engineering and cyber resilience, and present roadmaps to CIOs and CISOs
• Own and evolve the service portfolio, research emerging threats and technologies, and introduce services such as SOAR, XDR, EASM, ITDR, cloud security monitoring and digital risk protection
• Work with Solution Architects and Engineering teams to design managed security solutions, support pre-sales, proposals and RFPs, and recommend platform investments
• Drive automation, operational dashboards, executive reporting and improvements to detection use cases, threat hunting and incident response playbooks
• Manage vendor relationships and build strong links with clients, partners and internal teams
• Lead, mentor and develop security consultants, SOC analysts, security engineers and service managers, including AI-enabled security operations and cloud security

Required profile

• Bachelor's degree in Computer Science, Cybersecurity, Information Security, Engineering or a related discipline
• 8-12 years of experience in cybersecurity, with at least 3 years in a leadership role managing Security Operations, Managed Security Services or Cybersecurity Consulting
• Proven experience managing enterprise cybersecurity programs and customer engagements
• Preferred certifications: CISSP, CISM, GIAC, CompTIA Security+, Microsoft Cybersecurity Architect, AWS Security Specialty, Google Cloud Security Engineer, ITIL Foundation or ITIL 4 Managing Professional

Required skills

• SOC, SIEM (Microsoft Sentinel, Splunk, Google SecOps, CrowdStrike Falcon), EDR/XDR (CrowdStrike Falcon, Microsoft Defender XDR), SOAR, MDR, TIP, vulnerability management and cloud security (AWS, Azure, GCP)
• Knowledge of MITRE ATT&CK, NIST Cybersecurity Framework and Zero Trust architecture
• Data pipeline and log management, API integration, detection engineering, threat hunting and incident response
• Strong consulting, executive communication, stakeholder management and team leadership skills