Senior Manager, Pharmacy Compounding Hub (2-Year Contract)

About the role

NUH Pharmacy is setting up Singapore's first GMP-compliant sterile drug compounding hub, offering cytotoxic and non-cytotoxic drug preparation under one roof. The hub will produce ready-to-use compounded sterile products such as parenteral nutrition, chemotherapy, antibiotic and electrolyte admixtures, and ophthalmic preparations for healthcare institutions across the NUHS and NHG clusters. As Senior/Manager, Operations, you will work closely with the Head, Compounding Hub to lead operational, governance and business functions, driving operational readiness, stakeholder engagement, process optimisation and continuous improvement.

Key responsibilities

• Lead day-to-day operational, administrative and business functions of the hub, ensuring GMP-compliant and efficient service delivery across the hub-and-spoke network.
• Oversee procurement, logistics, inventory management, facilities operations and support services.
• Develop, implement and monitor operational KPIs, service standards and performance dashboards.
• Support strategic plans, new services and operational capability enhancements.
• Ensure compliance with GMP, regulatory and organisational requirements, including audit and inspection readiness.
• Develop and manage annual operational budgets, procurement planning, contract management and financial reporting.
• Build relationships with participating institutions, regulators and service providers.
• Lead business continuity planning, operational risk management and issue resolution.
• Lead, coach and develop a small operations team.

Required profile

• Degree in Healthcare, Science or a related discipline from a recognised university; advanced degree is an advantage.
• At least 10 years of relevant experience, including at least 3 years in a supervisory or managerial role.
• Experience in healthcare operations, pharmaceutical manufacturing, sterile compounding, GMP-regulated facilities or other highly regulated environments is advantageous.
• Experience in operational readiness, facility commissioning, service implementation, process improvement or greenfield projects is highly desirable.

Required skills

• Leadership, stakeholder management, project management and financial management.
• Ability to manage procurement, budgeting and financial reporting processes.
• Excellent analytical, communication and organisational abilities.