Senior Manager, Regulatory Operations, APAC

About the role

Airwallex, an AI-native financial operating system used by hundreds of thousands of businesses, is hiring a Senior Manager, Regulatory Operations, APAC, based in Singapore. The role sits within Regulatory Legal & Compliance and works closely with Regulatory Compliance, Regulatory Legal, Risk, Product, Operations, Finance and external partners to turn regulatory and partner obligations into tested, well-evidenced controls across APAC-licensed entities and products. It is hands-on and execution-focused.

Key responsibilities

• Identify, interpret and operationalise regulatory and partner obligations across APAC jurisdictions, products and licensed entities, turning them into clear governance, controls and execution requirements.
• Manage the end-to-end design of key regulatory and partner controls, working with Product, Operations, Engineering, Risk and Regulatory Compliance to embed controls in real workflows and systems.
• Build and maintain regulator and partner-ready documentation, including obligation mappings, control descriptions, RACIs, testing approaches, evidence standards and remediation tracking.
• Engage with regulators, auditors and financial partners on control-related inquiries, explaining obligations and control architecture.
• Support regulatory exams, audits, inspections, RFIs and supervisory engagements by coordinating responses, curating evidence packages and keeping documentation exam-ready.
• Support governance of material changes to controls, ensuring stakeholders are aligned and the obligations register reflects updated designs.
• Contribute to regional regulatory reporting and obligations governance, and identify gaps or duplication in obligations, controls and evidence, driving remediation plans.
• Use and contribute to the team's GRC tooling and compliance dashboards, and support the transition to an AI Native GRC tooling.

Required profile

• Minimum 10 years of experience in regulatory operations, regulatory compliance, internal audit, risk management or a similar discipline within a fast-growing tech startup, financial services, payments or fintech company.
• Proven experience turning legal, regulatory or partner requirements into operational controls, procedures and testing or assurance activities, beyond policy drafting.
• Direct involvement in regulatory exams, audits, inspections, RFIs or partner due-diligence reviews, with personal ownership of planning, coordination, documentation or remediation workstreams.
• Strong project management skills, with a track record of cross-functional control or reporting initiatives across Product, Operations, Engineering, Legal, Compliance and Risk.
• Excellent analytical and writing skills, and comfort in a fast-moving, high-standards environment.

Preferred qualifications

• Experience with payments, e-money, card issuing or acquiring, treasury, embedded finance or other multi-jurisdiction fintech models.
• Prior exposure to APAC regulators (e.g. MAS, HKMA, AUSTRAC, SFC) and regional bank or card scheme partners.
• Experience building obligations registers, controls libraries or regulatory reporting operating models.
• Familiarity with GRC tooling, and certifications such as CAMS, CRCM, CIA or CISA.