Senior / Patient Service Associate, Pre-Operative & Admitting Services
SingHealth · Singapore
Job description
About the role
SingHealth is looking for a Senior / Patient Service Associate for its Pre-Operative and Admitting Services. You will deliver professional customer service to keep the admission centres running smoothly.
Key responsibilities
- Manage urgent admissions coming from outpatient clinics
- Handle appointment scheduling, payments and financial counselling
- Deliver pre-operative instructions to patients
- Maintain accurate patient records and documentation
- Take part in quality improvement initiatives
Required profile
- GCE 'O' or 'N' Level with at least 1 year of frontline customer service experience
- Customer-oriented, with excellent interpersonal skills and attention to detail
- Able to work staggered hours between 8.30am and 6.30pm on weekdays
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Published 5 days ago
Expires 1 month from now
12 views · 0 interested
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SingHealth
Singapore