Senior People & Culture Manager

About the role

Raffles Hotel Singapore is looking for a passionate, people-centric Senior People & Culture Manager to join its People & Culture team. Reporting to the Director of People & Culture, the role partners with leadership teams to champion a high-performance culture, nurture talent and drive strategic people initiatives that reflect the prestige of the Raffles brand. It suits an accomplished HR professional who wants to shape colleague experiences in a refined luxury environment.

Key responsibilities

• Lead the People & Culture team in delivering HR operations and an engaging colleague experience.
• Drive People & Culture strategies aligned with the hotel's vision and luxury service philosophy.
• Advise leaders and colleagues on employee relations, talent acquisition, compensation and benefits, performance management, workforce planning, engagement and workplace practices.
• Lead recruitment initiatives to attract hospitality talent and build talent pipelines with department leaders.
• Drive culture transformation initiatives that improve engagement, performance and retention.
• Support budgeting and manpower forecasting for the department.
• Review and uphold HR policies, procedures and best practices.
• Prepare HR reports, analytics and presentations for management review.
• Strengthen relationships with partners, educational institutions and industry networks.

Required profile

• Bachelor's degree, preferably in a related discipline.
• Minimum 10 years of HR experience, including at least 4 years in a managerial role.
• Relevant HR experience in the hospitality industry.
• Strong understanding of Singapore employment practices and labour regulations.
• Excellent interpersonal, communication and stakeholder management skills, highly organised and able to influence and build trusted relationships.

What we offer

• 5-day work week.
• Duty meals.
• Colleagues' discount and/or preferential room rates at worldwide Accor Hotels.
• Flexible benefit covering dental, optical, vacation expenses and children's education.
• Medical and wellness benefit and comprehensive insurance coverage.
• Career development and learning opportunities locally and overseas.