Senior Project Manager, HRIS

About the role

NHG, a healthcare provider, is looking for a highly experienced Senior Project Manager to lead HRIS initiatives within its Group HRIS team. The team manages complex HRIS projects and cross-institution system changes, and this role owns an assigned HRIS initiative portfolio end-to-end, balancing delivery, governance and adoption while acting as a trusted advisor to stakeholders.

Key responsibilities

• Support assigned SuccessFactors modules: drive issue resolution, handle recurring BAU changes and configuration updates from SAP's 1H/2H release cycles, and coordinate with vendors on tickets, patches and releases.
• Provide secondary support for several SuccessFactors modules, including first-cut internal testing of EC changes and coordination with HRSS and institution HRIS teams.
• Manage planned projects and enhancements (institution transfers, module rollouts, cross-module changes) from requirements through UAT and deployment.
• Manage change requests end-to-end, including scoping, configuration, testing and deployment, and maintain requirements, configuration workbooks, test scripts and release notes.
• Propose ways to track and measure module utilisation and suggest configuration or process improvements based on BAU and CR patterns.
• Maintain and improve SOPs, user guides and configuration documentation for the owned module.

Required profile

• Bachelor's degree in human resources, information systems, business administration or a related discipline.
• 6-10 years of HRIS operations, HR technology or enterprise system support experience.
• Strong analytical, problem-solving, communication and decision-making skills.

Required skills

• Strong experience with HR systems such as SAP SuccessFactors and Dynamics 365.
• Deep understanding of HR business requirements, system configurations and SuccessFactors platform limitations.
• Preferred: advanced hands-on functional knowledge of SAP SuccessFactors, and PMP or CITPM certification.