Senior Software Engineer - eOps (Day of Ops)

About the role

Singapore Airlines is looking for a Senior Software Engineer to deliver and manage its Flight planning products through technical excellence, infrastructure engineering and DevOps practices. The role covers end-to-end delivery from planning through production, combining servant leadership, project governance and hands-on DevOps to ship secure, reliable and cost-effective applications.

Key responsibilities

• Facilitate stand-ups, planning, reviews and retrospectives, and enforce DoR/DoD
• Drive backlog readiness with Product Owners, including story mapping, sizing and velocity tracking
• Remove impediments, manage dependencies across squads and coach Agile/Lean practices
• Define scope, milestones, timelines, budget and resourcing, and maintain integrated plans
• Run RAID management, change control (CAB/PGSC) and executive status reporting
• Coordinate vendors and SOWs, and manage regulatory compliance deliverables and audits
• Build and maintain CI/CD pipelines (e.g. Jenkins/GitHub), promote trunk-based development and quality gates
• Manage environment configuration, secrets and access control, and release engineering (runbooks, blue/green/canary, feature flags)
• Support security scanning, test automation and performance testing
• Handle observability, SLOs, alerts, incident response and cost optimisation
• Orchestrate agentic AI integrations, govern model usage and costs, and define KPIs for AI features
• Collaborate with Infrastructure teams, Business Units (Flight Ops, TMM) and external OEMs

Required profile

• 5-10+ years across Scrum Master/PM and DevOps/ADE roles delivering cloud-native systems
• Minimum 2 years of experience in the airlines domain (preferred)
• Strong stakeholder management, communication and servant-leadership skills
• Proven track record delivering complex cloud and on-premises solutions and managing vendor relationships

Required skills

• Git and CI/CD (Jenkins/GitHub Actions/GitLab/Azure DevOps)
• Cloud and containers (AWS/Azure/GCP)
• Monitoring (CloudWatch) and security tooling (SonarQube)
• Networking, OS and database fundamentals
• JIRA/Confluence, familiarity with governance and change processes
• Familiarity with Gen AI SDLC and GitHub Copilot
• Certifications: CSM/PSMF