Senior Systems Analyst - .NET/MSSQL (Health Finance)

About the role

A 1-year agency contract position supporting the outpatient systems used in a hospital's health finance area. The role provides application support and maintenance for ASP.NET-based systems, keeping them available and stable, and resolves incidents and service requests quickly. It involves a 24/7 standby support roster and close collaboration with users, vendors and technical teams. Support for system enhancements, testing, deployment, upgrades, UAT coordination and post-implementation support is also expected. The contract is renewable subject to performance.

Key responsibilities

• Provide 24/7 primary application maintenance support when required.
• Monitor and review the health and performance of business applications, including servers, internal and external interface endpoints and databases.
• Take part in regular system maintenance, patching and upgrade activities, including yearly disaster recovery exercises.
• Work with support teams to test and deploy application patches and defect fixes to production according to project methods and policies.
• Work with vendors to troubleshoot bugs, evaluate fixes and deploy them to production.
• Build good rapport with business users and other Synapxe teams.
• Take part in business continuity exercises such as mass casualty, contact tracing and call tree tabletop exercises.
• Manage the setup and configuration of systems.

Required profile

• Diploma or degree in Computer Science, Computer Engineering or equivalent.
• Experience developing, implementing and maintaining IT systems using Microsoft .NET and MS SQL.
• Strong analytical and problem-solving skills, able to work independently.
• Customer-oriented, multi-tasking, able to work in a fast-paced environment.
• Active team player who communicates effectively.