Software Engineer - Applications (Semiconductor Process Control)

About the role

KLA, a global leader in electronics for the semiconductor manufacturing ecosystem, is looking for a software engineer within its Measurement, Analytics and Control (MACH) group. The MACH team works with customers to detect and control complex process variations at their source, developing patterning process analytics, modelling, simulation and process control technologies. This role is based in Singapore.

Key responsibilities

• Install, configure and upgrade KLA software products at customer sites.
• Provide technical support, troubleshooting and root-cause analysis for customer issues.
• Manage customer projects, including beta evaluations and new product adoption.
• Work with HQ engineering, product teams and local business units to resolve technical issues and support business objectives.
• Prepare software documentation, training materials and support records.
• Escalate complex issues to R&D and collaborate on long-term fixes and product improvements.

Required profile

• Bachelor's degree in Computer Science, Management Information Systems or a related field.
• Experience installing and maintaining an enterprise application such as a DMS, YMS or MES system.
• Customer-facing project management experience is essential.
• Up to 30% international travel required.

Required skills

• Proficiency in MS Windows OS administration and Oracle database management.
• Experience with various non-relational databases and cloud-hosted applications.
• PowerShell scripting and MS SQL Server administration.
• Domain knowledge of semiconductor manufacturing processes.
• Good software documentation skills and problem-solving skills.