Sr Manager, CHI - Collaborating Centres Support Office

About the role

The Centre for Healthcare Innovation (CHI) is looking for a Senior / Manager for its Collaborating Centres' Support Office (CSO). Reporting to the Director of CSO, the incumbent supports and deputises the Director in leading the three collaborating centres: Centre for Allied Health and Pharmacy Excellence (CAPE), Centre for Asian Nursing Studies (CANS) and Centre for Health Activation (CHA). The role builds synergy across these centres and with CHI's industry partners, and aligns their strategies with National Healthcare Group's mission to add years of healthy life to Singapore.

Key responsibilities

• Co-lead the development and execution of an innovation roadmap with the directors of CHA, CAPE and CANS, focusing on workforce transformation
• Develop practical solutions using knowledge management platforms and tools, prioritise workplans and map professional and community resources
• Create thought leadership opportunities and partnerships to promote a culture of innovation and knowledge exchange
• Lead the development of community enabling and patient education programmes, training curricula and learning tools for volunteers, caregivers, residents and healthcare professionals, including curriculum evaluation and continuous up-skilling of volunteer carers
• Provide a space for healthcare and social care professionals to co-learn and co-design innovations with patients, advocates, volunteers and caregivers
• Use research tools and health behavioural research methods to measure the impact of interventions, and build partnerships with research institutes, academia and community partners
• Lead the secretariat for quarterly Coordinating Centre Meetings, report progress to the Executive Director and track workplans and milestones
• Identify funding programmes and partners for pilot health literacy programmes, and lead large-scale networking events and festivals within budget and timeline

Required profile

• Degree in business, communications, social sciences, behavioural science, psychology, social anthropology or a related field is an advantage
• At least five years of managerial experience in healthcare, social care and/or the government sector
• Experience leading teams in a matrix reporting environment
• Ability to work in a fast-paced environment under tight deadlines and manage projects independently
• Experience in large-scale event management

Required skills

• Strategic thinking and the ability to lead and influence behaviour toward measurable outcomes
• Project management and strong organisational skills with attention to detail
• Excellent written and verbal communication and people skills
• Problem-solving resilience and sound judgment