Student Care Experience Lead - School-Based

About the role

Forte360, a charity supporting the mental wellbeing of children aged 7-12, is launching The P.M. School, an initiative embedding wellbeing into a school-based Student Care Centre (SCC). It is looking for a person passionate about children to lead the operations, student experience design and implementation of this school-based SCC. The role works alongside Forte360 and the school team to turn wellbeing into everyday interactions, routines, behaviours and relationships.

Key responsibilities

• Lead day-to-day operations in the school-based SCC space, including student attendance, administration, meal distribution and keeping the space safe, clean and organised.
• Ensure daily routines, interactions and activities align with children's wellbeing needs.
• Design, implement and refine engagements for a group of around 25 students, co-creating wellbeing solutions with them.
• Plan and deliver wellbeing sessions for students aged 7-12; training is provided.
• Gather and document insights on students' needs, experiences, progress and engagement, and observe how they respond to different approaches.
• Contribute to strategic discussions on the growth of The P.M. School model.

Required profile

• Prior experience in student care (community or school-based), preschool or related fields.
• Experience working with children aged 7-12 is an advantage.
• Comfortable in a fast-evolving, dynamic environment.
• Strong alignment with strengths-based, non-judgmental, child-centred practices and the philosophy of working with the child, not for the child.

Employment is part-time or full-time, with an expected start date of January 2027. The school is located at a school-based Student Care Centre in Bukit Batok and will be disclosed after the interview.