Supervisor - Transmission and Ingest Team

About the role

We are looking for a proactive Supervisor to lead our Transmission and Ingest Team. The role ensures seamless delivery of sports and other media content, coordinating with clients and internal departments to maintain high‑quality broadcast operations.

Key responsibilities

• Validate channel requirements and resolve playlist deviations, content quality defects, and on‑air issues.
• Screen sports content (football, Formula One, basketball, tennis) and maintain strong knowledge of sports programming.
• Oversee audio layout, track management and profile configuration.
• Manage transmission and ingest workflows, ensuring timely and accurate content delivery.
• Monitor equipment and systems, minimise downtime and resolve technical incidents promptly.
• Assign tasks, create rosters, monitor team performance and handle shift‑related issues.
• Conduct regular training sessions to upskill team members.
• Act as primary liaison between clients, operations, scheduling, traffic, graphics, presentation and feed‑booking teams.
• Respond to client inquiries, feedback and concerns professionally.
• Prepare and maintain logs, reports and documentation of workflows, issues and resolutions.
• Identify and implement process improvements to optimise transmission and ingest operations.
• Stay updated with industry trends and technological advancements.
• Work rotational shifts as required.

Required profile

• Excellent leadership and team‑management abilities.
• Strong problem‑solving and decision‑making skills.
• Fluent English communication, both spoken and written.
• Ability to manage multiple priorities under tight deadlines.
• Willingness to work rotational shifts.

Required skills

• Experience with media transmission and ingest systems.
• Knowledge of audio layout and track profiling.
• Familiarity with sports content workflows.