SVP / VP, Regional Operational Risk Management

About the role

DBS Consumer Banking Group, the leading bank in Asia, is looking for a Regional Operational Risk Manager to oversee the operational risk management framework across CBG markets. The role partners with business and functional stakeholders to identify, assess, monitor and mitigate key operational risks while ensuring adherence to internal policies and regulatory expectations. It also acts as a key interface between regional business management, location risk teams and Group Risk Management.

Key responsibilities

• Drive operational risk governance, its tools and practices across CBG locations, ensuring alignment with risk management standards and consistency across the franchise.
• Provide risk advisory, review and challenge on initiatives and business activities to ensure risk-informed decision making and control effectiveness.
• Oversee risk assessments using key risk indicators, risk events and RCSA, and ensure effective remediation of control gaps.
• Support senior management and governance forums through timely risk reporting, analysis and escalation of key risk issues.
• Strengthen operational resilience, third-party risk management and business continuity capabilities across the franchise.
• Promote a strong risk and control culture through risk awareness programs and sharing of learnings and best practices.

Required profile

• Bachelor's degree in Finance, Business, Accountancy or a related discipline.
• 10 to 12 years of experience in operational risk management, audit, compliance, control, governance or related functions within banking or financial services, mostly within retail banking preferred.
• Experience supporting multiple countries or regional banking operations is preferred.
• Familiarity with regulatory expectations, particularly in consumer banking, is advantageous.

Required skills

• Strong knowledge of operational risk frameworks, governance practices and process controls.
• Familiarity with operational resilience, outsourcing/third-party risk management, business continuity management and conduct risk management.
• Strong communication and facilitation skills, with a proven ability to collaborate and influence stakeholders across functions and locations.
• Good risk sensing and affinity for data use and analysis.