System Team Lead - Infrastructure Operations

About the role

An experienced and proactive System Team Lead in Infrastructure Operations is sought to own and lead enterprise infrastructure, including Microsoft Windows, Active Directory, VMware, Nutanix, AWS, Commvault, Synology NAS, CyberArk and data centre environments. The role leads critical infrastructure operations, technology refreshes, migrations and transformation initiatives, provides technical guidance to the team and ensures stability, security, availability and operational continuity.

Key responsibilities

• Coordinate and oversee critical infrastructure services and activities, ensuring service continuity and resilience
• Lead technical engagement with clients, stakeholders, vendors and cross-functional teams on infrastructure operations, projects and changes
• Represent the infrastructure function in audits, compliance assessments and governance, ensuring evidence and remediation
• Support CyberArk PAM operations, troubleshooting, upgrades and migration, including technical planning, dependency assessment, implementation and validation
• Coordinate patching, vulnerability remediation and infrastructure security compliance
• Oversee asset, ITSM, lifecycle, inventory and warranty management, and ensure accurate infrastructure, patch, asset, compliance and operational reporting
• Collaborate with application, network, security and other teams to resolve complex incidents and deliver infrastructure initiatives
• Provide technical oversight of assigned platforms and services, ensuring stability, availability and continuous improvement

Required profile

• Diploma or bachelor's degree in computer science, information technology or a related field, or equivalent experience
• Experience in a regulated enterprise environment with audit and compliance requirements
• Experience coordinating technical activities, supporting team members and handling client and stakeholder engagements
• Previous MIS Support/NOC experience is an advantage

Required skills

• Windows Server 2016/2019/2022 and L3 Active Directory, DNS, DHCP and Group Policy
• VMware/Nutanix administration, technology refresh and migration
• AWS, Commvault and enterprise NAS/storage environments
• CyberArk PAM operations, upgrades or migration
• Data centre operations, migration, consolidation or transformation
• Preferred: VMware, Nutanix and AWS certifications, and ITIL Foundation