Technical Services Engineer - Centre of Command (COC)

About the role

Singapore Airlines is looking for a Technical Services Engineer for its Centre of Command (COC). The role provides on-site technical support for aircraft arriving at and departing from Singapore, covering transit, pre-departure callbacks, flight delays and aircraft-on-the-ground situations locally and overseas.

Key responsibilities

• Coordinate with Line Maintenance to meet and greet arriving and departing aircraft, review incoming and critical defects and give on-site technical support when needed.
• Provide on-site support during transit, pre-departure callbacks, flight delays and AOGs in Singapore and overseas.
• Assist with defect troubleshooting and rectification.
• Raise technical requests to Airbus or Boeing for troubleshooting advice and contact them about AOG matters when necessary.
• Liaise with SIA Technical Services for troubleshooting advice and give feedback on defects for follow-up.
• Attend the daily production meeting and monitor aircraft and flight status.
• Review the daily work plan for maintenance tasks, considering ground time and resource availability, and recommend aircraft rotations when needed.
• Perform other duties assigned by the Manager Technical Services or Vice President Technical Services and Planning.

Required profile

• Honours degree in Engineering or a related field.
• 1-2 years of experience in airline operations and/or aircraft maintenance preferred.
• Able to perform shift work to support the aircraft operational schedule.
• Excellent team player with analytical, interpersonal and communication skills, able to work independently.
• Class 3 driving licence.