Technology Strategist - AI Products & Services

About the role

NCS, an AI tech services company and subsidiary of the Singtel Group, is looking for a Technology Strategist in Singapore. The role shapes NCS's technology vision and drives initiatives that align with business objectives, bridging emerging technologies and business value. It suits candidates who have built and delivered both AI products and AI-enabled services, guiding NCS's move from a people-intensive services company toward stronger product offerings.

Key responsibilities

• Guide NCS's evolution from a services-led to a product-enhanced organization, translating product development best practices from Big Tech into scalable service offerings
• Advise on building productized AI solutions that can be deployed across multiple clients while keeping service customization
• Lead AI adoption and digital resilience initiatives, using frameworks such as the AI-Digital Resilience Matrix, and balance innovation with cybersecurity, data governance, infrastructure scalability and ethical AI
• Evaluate AI systems against regulations, threat vectors and transparency requirements, and advise on sovereign AI strategies for government and regulated sectors
• Develop technology roadmaps, assess market trends and give strategic recommendations to senior leadership and clients

Required profile

• Minimum 8-10 years of progressive experience with proven "bilingual" expertise in both AI product development and AI service delivery
• Product side: building, launching and scaling AI products, product lifecycle management, AI/ML product development, product metrics and UX design
• Service side: delivering AI-enabled services, digital transformation or technology consulting in global system integrators or consulting firms, enterprise-scale AI implementations and multi-stakeholder program management
• Preferred: experience in both Big Tech and global SI/consulting firms, and in government, telco or large enterprise clients
• Advantageous: experience in AI/ML, cloud, digital services, APAC markets and advising C-suite executives on technology strategy

Required skills

• Thinking in both product and service paradigms, balancing standardization with customization
• Analytical skills, including product analytics and service metrics
• Communication, stakeholder management and collaboration across functions and geographies

What we offer

• High-impact AI management consulting programs for major enterprises and public sector clients
• Competitive compensation and strong professional development support