User Experience Designer / Business Analyst

About the role

A User Experience Designer / Business Analyst is needed in Singapore, working from the office. The role bridges business objectives and user needs by turning business requirements into functional requirements, user journeys, wireframes, prototypes and solution designs. It suits someone with at least 5 years of relevant experience.

Key responsibilities

• Gather, analyse and document business, functional and user requirements through stakeholder interviews, workshops and requirement sessions
• Analyse existing processes and systems to find pain points and improvement opportunities
• Develop user personas, user journeys, information architecture and navigation structures
• Create wireframes, mock-ups, interactive prototypes and high-fidelity UI designs for web and mobile apps
• Run usability reviews and incorporate feedback into design iterations
• Maintain UI/UX design standards, reusable components and design guidelines
• Work with developers and solution architects so designs are technically feasible
• Support UAT, prepare scenarios, clarify requirements and resolve issues
• Manage requirement changes, keep requirements traceable and maintain functional and design documentation
• Take part in Agile ceremonies such as backlog refinement, sprint planning, reviews and demos

Required profile

• At least 5 years of relevant experience
• Experience in both UI/UX design and business analysis for enterprise applications
• Strong stakeholder engagement, facilitation, communication and presentation skills
• Strong analytical, problem-solving and documentation skills
• Preferred: exposure to system modernisation or application revamp projects, familiarity with enterprise-scale or public sector projects, and Agile experience

Required skills

• Figma or equivalent UI/UX design and prototyping tools
• User stories, acceptance criteria, use cases and functional specifications
• Business process modelling and requirements traceability
• Accessibility and responsive design considerations