VP, Doc Check Team Lead, Trade Operations (IBG Operations)

About the role

DBS Group Operations manages the majority of the bank's operational processes across its delivery channels. This role leads and supervises a team of Trade Finance Document Checkers within the IBG Operations unit, covering resource management, training and day-to-day operations.

Key responsibilities

• Lead and supervise the team of Document Checkers, including resource management, training and daily work
• Ensure SOPs and existing and new controls are in place and followed by operating teams
• Review and check Trade Finance application forms and supporting documents for Import, Export and Standby LC products, and transfer LC applications against Export LC terms
• Review LC confirmations and flag discrepancies, irregularities and red flags for approval
• Ensure trade documentation complies with UCP rules, ISP 98 rules, AML guidelines, Terrorist Financing and Sanctions Regulations and internal policies
• Supervise team members to deliver daily tasks, and review and comment on new products and processes affecting the team
• Oversee daily operations, resolve issues to meet tight deadlines and ensure regulatory and SLA compliance
• Analyse operations data to find bottlenecks, recommend process improvements and implement enhancements
• Develop and monitor team KPIs, conduct performance reviews and coach team members
• Liaise with internal and external stakeholders and hold regular monthly huddles with the team

Required profile

• Degree or related diploma; CDCS certification is an advantage
• Minimum 8 years of relevant Trade Finance Processing experience
• Strong understanding of UCP rules, ISP 98 rules, AML guidelines and Terrorist Financing and Sanctions Regulations
• In-depth knowledge of Trade Finance products, processes, rules, practices and regulations, and a strong understanding of risk and controls
• Hard-working, self-motivated, meticulous and able to work under pressure and tight deadlines

Required skills

• Familiarity with MS Office (Outlook, Excel, Word)
• Good interpersonal and communication skills
• Ability to identify opportunities to improve operational efficiency

The position is based in DBS Asia Central, full time, regular schedule. DBS offers a competitive salary and benefits package.