VR Arcade Retail Assistant

About the role

Fuku, a subsidiary of Oneness, is hiring a Gaming/Retail Assistant for its Overworld VR arcade in Orchard Central. The role covers guiding customers through VR games, running the stations and handling bookings, with retail hours from 11am to 10pm.

Key responsibilities

• Test and become familiar with all VR games offered
• Guide and explain VR game experiences, including rules and procedures, to customers
• Oversee operation of the VR game stations and troubleshoot PCs and VR systems
• Maintain and repair VR equipment (training provided)
• Answer customer questions, recommend service packages and manage bookings
• Close sales and attend to all customers
• Perform other operational tasks such as cashiering, cleaning and disinfecting

Required profile

• Passion for VR games
• Diligent, outgoing and customer-service oriented with good communication skills
• Good team player, proactive and positive
• Comfortable in a dynamic environment
• Experience in service or retail is an advantage

Required skills

• Basic PC skills
• Ability to work independently and meet targets

What we offer

• Salary of $2,000 - $2,800 per month
• 5-20% performance-related pay and 2% medical pay per month
• Annual salary increase