Waiter / Waitress (Banquet)

About the role

Shangri-La Singapore, a luxury resort set in 15 acres of greenery near Orchard Road, is looking for a Waiter / Waitress (Banquet) to join its team. The role covers warm, friendly and attentive service to guests in the banquet setting.

Key responsibilities

• Provide warm, friendly and attentive service to guests
• Take food and beverage orders accurately and deliver them promptly
• Serve food and beverages according to service standards
• Set up and clear tables efficiently, ensuring proper mise-en-place
• Maintain cleanliness and hygiene of the service and dining areas
• Respond to guest requests and escalate issues when necessary
• Work closely with team members and kitchen staff for smooth service flow
• Adhere to hygiene, safety and grooming standards at all times

Required profile

• Minimum 2 years of experience in restaurant or hotel service preferred
• Pleasant personality with a service-oriented attitude
• Good communication and interpersonal skills, able to work as part of a team
• Willingness to work shifts, weekends and public holidays
• Physically fit and able to work in a fast-paced environment

Required skills

• Basic knowledge of food and beverage service
• Familiarity with hygiene and safety protocols