Account Manager

About the role

We are partnering with a fast‑growing, tech‑enabled food & beverage solutions company in Singapore. As the business scales its B2B food services, we need a customer‑focused Account Manager to grow and strengthen our existing corporate client portfolio.

Key responsibilities

• Own and expand a portfolio of assigned B2B accounts, driving renewals, upsells and cross‑sells.
• Build strong relationships with senior stakeholders across operations, finance and procurement.
• Lead the end‑to‑end sales process, from discovery and solution mapping to pricing, negotiation and closing.
• Conduct customer trials, product demos and site visits as required.
• Prepare accurate quotations, proposals and commercial terms, ensuring clear documentation for internal execution.
• Proactively manage renewals, identify churn risks early and implement recovery plans.
• Partner with operations and internal teams to ensure smooth delivery and high customer satisfaction.
• Maintain CRM discipline with up‑to‑date notes, opportunities, forecasts and pipeline information.

Required profile

• 1–2 years of experience in B2B account management, sales or business development.
• Strong stakeholder management skills with confidence to engage senior decision‑makers.
• Comfortable handling commercial conversations, pricing, objections and negotiation.
• Highly organised, detail‑oriented and able to manage quotations and order documentation.
• Data‑driven, experienced with CRM systems, pipeline management and forecasting.
• Excellent written and verbal communication skills for structured customer discussions.
• Adaptable to a fast‑paced, high‑growth environment with evolving priorities.
• Customer‑first mindset combined with a strong commercial instinct.