Administrative Support Executive (DO/PO)
ZEN CAREER PTE. LTD. · Joo Koon
Job description
About the role
We are seeking an Administrative Support Executive to manage order processing and after‑sales coordination for our FMCG/food services business across Singapore. The position is based in Joo Koon and works 5.5 days a week from 7 am to 6 pm, with alternate Saturdays working from home.
Key responsibilities
- Process customer orders accurately, ensuring correct pricing, quantities and supporting documentation.
- Respond to enquiries relating to products, quotations, lead times, pricing and order status.
- Coordinate and resolve after‑sales matters, including returns, exchanges and delivery‑related issues.
- Liaise closely with Warehouse, Logistics and Sales teams to ensure smooth order fulfilment and excellent customer service.
- Process sales orders and backend documentation to support accurate picking, packing and delivery operations.
- Prepare quotations based on approved pricing guidelines and inputs from the Sales/Commercial team.
- Perform any other duties assigned by Management.
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Published 2 hours ago
Expires 4 weeks from now
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ZEN CAREER PTE. LTD.
Joo Koon
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