AI Platform Intern (AI Ops and Digital Platforms)

About the role

NCS, an AI tech services company and subsidiary of the Singtel Group, is looking for an AI Platform Intern (Jan to Jun 2027) in Singapore. You will work on projects that use AI agents and automation to support IT operations, helping AI Builders and Product Managers develop agents that diagnose issues, streamline workflows and improve efficiency. You will also help fine-tune existing agents and take part in deploying them for government agencies and enterprise clients.

Key responsibilities

• Support the development, testing and improvement of AI agents for IT operations, including workflows, prompts, knowledge sources and automation logic.
• Test agent outputs, document issues and recommend improvements, and prepare knowledge base content such as technical documents and incident records.
• Help validate AI agent use cases for government and enterprise clients, and support deployment, user acceptance testing, issue tracking and project updates.
• Document workflows, test results and lessons learned to support continuous improvement.
• Take on roles such as AI solution support intern, product analyst, tester or project coordinator depending on project needs.

Required profile

• Interest in AI agent development, generative AI, workflow automation and IT operations.
• Strong analytical and problem-solving skills, and ability to support testing, troubleshooting, documentation and issue tracking.
• Curious, proactive and eager to learn new tools and technologies.
• Good communication skills and ability to collaborate with AI Builders, Product Managers and cross-functional teams.

Required skills

• Basic knowledge of programming or scripting, preferably Python.
• Familiarity with APIs, prompt engineering, data handling, automation tools or cloud platforms is an advantage.
• Basic understanding of IT infrastructure, networking, cybersecurity or vulnerability management is a plus.